Monday thru Friday from 7:00 to 16:00 and Saturday from 8:00 to 13:00
3. How should I proceed in order to file a claim?
You should file a claim no longer than 8 days after you have made your purchase, by sending a formal letter with pictures that clearly demonstrate what’s wrong with your order. Once we have received your complaint, we will proceed to analyze it and we will inform you if your complaint has been accepted or not.
4. How should I proceed in order to make a purchase in Floranrosa?
Please fill out the form for Costumer’s information by clicking HERE
If you would like to receive any additional information, please enter your personal information HERE.